Shipping Policy
Effective Date: August 16, 2025
At Blue Calm Co., we work with trusted manufacturers to deliver your products directly from their facilities to your door.
👉 Please note: Shipping times, costs, and carriers may vary depending on the manufacturer and your location.
Order Processing
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Once your order is placed, it will be processed within 1–3 business days.
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You will receive a confirmation email with tracking details as soon as your item ships.
Shipping Times
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Penguin Chillers: Orders typically ship within 3–7 business days. Delivery times depend on your location.
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XR Cryo Plunge (Cryo Innovations): Orders typically ship within 5–10 business days.
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Delivery times may vary depending on carrier availability, your location, and supplier lead times.
Shipping Costs
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Shipping rates are calculated at checkout unless otherwise stated on the product page.
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Some items may qualify for free shipping — check individual product pages for details.
Damaged or Lost Items
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If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage.
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For lost or missing shipments, contact us at support@bluecalmco.com and we’ll work with the carrier and manufacturer to resolve the issue.
International Shipping
At this time, Blue Calm Co. ships within the United States only.
Need Help?
If you have questions about shipping, please contact us at:
📧 support@bluecalmco.com
We’ll be happy to assist you!