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Privacy Policy

Effective Date: August 16, 2025

Blue Calm Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bluecalmco.com and related services (the “Service”).

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Service.

1. Information We Collect

We collect personal information in the following ways:

  • Directly from you: when you place an order, create an account, sign up for newsletters, or contact customer service.
  • Automatically: through cookies, pixels, log files, and device information (e.g., browser type, IP address, operating system).
  • From third parties: such as fraud detection services, advertising partners (Google, Facebook, Instagram), and payment processors (e.g., Shopify, Stripe, PayPal).

Personal information may include:

  • Name, email, phone number, shipping and billing address
  • Payment details (processed by third-party providers; we do not store full credit card information)
  • Account login credentials
    Device identifiers, IP address, browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations, updates, and responses to inquiries
  • Deliver marketing communications (with your consent)
  • Personalize your shopping experience
  • Analyze website usage and advertising performance
  • Detect and prevent fraudulent activity
  • Comply with U.S. legal requirements

3. Sharing Your Information

We may share your information with:

  • Service Providers: payment processors, shipping carriers, email platforms, hosting and IT providers
  • Advertising & Analytics Partners: Google Analytics, Facebook Ads, and other marketing platforms
  • Business Transfers: if we merge, sell, or transfer assets
  • Legal Compliance: if required by law, subpoena, or government request

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Recognize your device and preferences
  • Improve website functionality and performance
  • Measure traffic and marketing effectiveness
  • Serve targeted ads across the internet (remarketing/retargeting)

You may disable cookies in your browser, but some features of our website may not function properly.

5. Data Security

We take precautions to protect your information:

  • SSL encryption for sensitive data transmission
  • Access limited to authorized personnel
  • Payments processed by PCI-DSS compliant providers (Shopify, Stripe, PayPal)

No system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We keep personal information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information at any time by contacting us.

7. Your Privacy Rights in the U.S.

  • Email Marketing (CAN-SPAM Act): You may opt out of promotional emails at any time by clicking “unsubscribe” in our emails or contacting us directly. Transactional messages (e.g., order confirmations) will still be sent.
  • California Residents (CCPA/CPRA): If applicable, California residents have the right to request access to and deletion of personal information. They also have the right to opt out of the sale or sharing of personal information (we do not sell data).

8. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we may have collected such data, contact us to request deletion.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new “Effective Date.” Continued use of our Service indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: support@bluecalmco.com
  • Phone: (307) 218-3225
  • Mailing Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA